Terms Of Service
Effective Date: 07/15/2025
These Terms of Service (“Terms”) govern your access to and use of the marketing services provided by Clicknetics Media, LLC (“we,” “us,” or “our”). By booking a strategy session, signing a contract, or engaging with our services, you agree to these Terms in full.
1. Services Provided
Clicknetics Media provides marketing services including, but not limited to:
Campaign development and launch
Offer creation
Paid advertising (Facebook/Instagram)
Email/SMS automation
Loyalty program and lead nurturing setup
All services are performed using our proprietary methods and industry best practices.
2. Client Requirements
To deliver effective results, the client agrees to:
Approve creative assets in a timely manner
Provide accurate business information
Accept that ad spend is paid directly to Facebook/Meta and is separate from our fee
Track in-store redemptions via POS or validated process
Not modify or interrupt the campaign without prior consultation
3. Guarantee Terms (“30-Day Guarantee”)
1. Guarantee Overview
Clicknetics Media guarantees that the Client’s restaurant will seat a minimum of 100 tables within the first 30 calendar days of an active campaign launch. If this minimum is not met, Clicknetics Media will continue to provide campaign management services at no additional service charge until the minimum is achieved.
2. Definition of a “Table”
For the purpose of this agreement, a “table” is defined as:
A unique party (of one or more guests) that redeems the promotional offer generated by Clicknetics Media’s campaign, and
Is tracked through the redemption system (e.g., POS promo ID, unique coupon code, or digital check-in).
Multiple redemptions by the same party do not count as additional tables.
3. Campaign Requirements
The guarantee is valid only if:
The Client honors and fulfills the agreed-upon promotional offer (e.g., BOGO, free appetizer, etc.) throughout the 30-day campaign period.
The Client’s restaurant remains open for business during normal operating hours throughout the campaign period.
The Client provides timely access to any necessary POS systems, staff training, and redemption tracking methods.
The Client funds a minimum advertising budget of $1,000 for the initial 30-day campaign, paid directly to the advertising platform (e.g., Facebook, Instagram, Google).
The Client does not alter or discontinue the promotion without written agreement from Clicknetics Media.
4. Exclusions
The guarantee does not apply if:
The Client fails to fulfill redemptions of the agreed offer.
The Client experiences staffing shortages, closures, or operational issues that prevent redemptions.
The Client refuses to provide required access to customer lists, POS data, or campaign reporting.
The Client cancels the agreement before the full 30-day campaign is complete.
5. Client Responsibilities
The Client is responsible for:
Covering the cost of the promotional item(s) offered to guests.
Ensuring staff are aware of and properly trained on promotion redemption.
Accurately reporting redemption data to Clicknetics Media if not automatically tracked.
Funding the minimum ad spend of $1,000 directly to the advertising platform.
6. Limitation of Liability
Clicknetics Media is not responsible for:
The profitability of individual table transactions.
In-restaurant operations, service quality, or guest experience.
Any loss of business outside the scope of the marketing campaign.
7. Continuation Clause
If the 100-table minimum is not achieved within 30 days, Clicknetics Media will continue providing services at no additional charge until the minimum is achieved, provided all conditions above are met. This continuation applies to campaign management fees only and does not cover additional ad spend or third-party costs.
8. Entire Agreement
These Terms of Service represent the full understanding of the guarantee between Clicknetics Media and the Client. Any modifications must be agreed upon in writing.
4. Payments & Invoicing
We may share your data with:
Advertising platforms (e.g., Meta/Facebook) for ad delivery and optimization
CRM and automation tools (e.g., GoHighLevel) for communication and follow-up
Third-party service providers who help operate this site or manage campaigns.
All vendors are contractually obligated to protect your data.
5. Cancellation & Refunds
Clients may cancel their service with 7 days written notice before the next billing cycle
If campaign conditions are not fulfilled (e.g., insufficient ad spend or incomplete tracking), the guarantee is void
Refunds are only offered if the campaign meets all conditions and fails to generate the agreed result
6. Intellectual Property
All creative materials, ad copy, strategy documents, and automations remain the property of Clicknetics Media unless otherwise agreed in writing. Reproduction, resale, or redistribution without permission is prohibited.
7. Marketing Use
By working with us, you grant Clicknetics Media the right to reference your business name, logo, campaign results, or testimonials in marketing materials unless otherwise requested in writing.
8. Limitations of Liability
Clicknetics Media is not liable for:
Customer behavior (no-shows, negative reviews, bad service outcomes)
External factors like staffing, food quality, or service-related issues
Platform outages, ad rejections, or policy changes by Meta
Performance variation due to client-requested changes
Total liability is limited to the service fee paid during the current month.
9. Meta Advertising & Compliance
We adhere to Meta’s Business Tools Terms and lead ad requirements. All ad targeting, creative, and audience segments must be approved by Meta.
Clients must follow all alcohol promotion regulations if applicable (local and platform-based). Offers featuring alcohol must be age-restricted and fully compliant with applicable laws.
10. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be handled through arbitration or small claims court within Broward County, Florida.
11. Contact
For questions or concerns, contact:
Clicknetics Media, LLC | Fort Lauderdale, Florida
